Privacy Policy

PRIVACY POLICY

Welcome to “ Your Doorstep Cleaning Services” privacy policy.
Your Doorstep Cleaning Services respects your privacy and is committed to protecting your personal
data. This privacy policy will inform you as to how we look after your personal data when you visit
either of our websites at www.youroorstepservices.com (“our site”) and tell you about your privacy
rights and how the law protects you. This privacy policy also applies to any personal data collected or
received through means other than our website – for example via email, telephone or face-to-face
contact.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this
Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree to
this Privacy Policy, you must stop using Our Site immediately.

1. Information About Us
Our Site is owned and operated by, Your Doorstep Services Ltd, a limited company, registered in
England under company number 9332305.
Registered address: 2nd floor – Unit 166 I-Centre, Interchange Business Park, Howard Way, Newport
Pagnell, Milton Keynes, MK16 9PY, England.

2. What Does This Policy Cover?
This privacy policy aims to give you information on how Your Doorstep Cleaning Services collects and
processes your personal data, including any data you may provide when (if applicable) you sign up to
one or more newsletters or mailing lists, purchase a product or service, inquire about becoming or
apply to become a client or take part in a competition or survey or otherwise engage with us.
Our Site may contain links to other websites. Please note that we have no control over how your
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the
“GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly
identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified.
Personal data covers obvious information such as your name and contact details, but it also covers
less obvious information such as identification numbers, electronic location data, and other online
identifiers.

4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a. The right to be informed about Our collection and use of your personal data. This Privacy
Policy should tell you everything you need to know, but you can always contact us to find
out more or to ask any questions using the details in Part 10.
b. The right to access the personal data we hold about you. Part 9 will tell you how to do this.
c. The right to have your personal data rectified if any of your personal data held by us is
inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.
d. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of
your personal data that we have. Please contact us using the details in Part 10 to find out
more.
e. The right to restrict (i.e. prevent) the processing of your personal data.
f. The right to object to us using your personal data for a particular purpose or purposes.
g. The right to data portability. This means that, if you have provided personal data to us
directly, we aim using it with your consent or for the performance of a contract, and that
data is processed using automated means, you can ask us for a copy of that personal data to
re-use with another service or business in many cases.
h. Rights relating to automated decision-making and profiling. we do not use your personal
data in this way.
For more information about Our use of your personal data or exercising your rights as outlined
above, please contact us using the details provided in Part 10.
Further information about your rights can also be obtained from the Information Commissioner’s
Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Our use of your personal data, you have the right to lodge
a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?
Subject to the following, we only collect personal data from you when you fill out one of our contact
forms. We use cookies to track user activity on the site. Cookies with names prefixed by __utm –
Stores information used by Google Analytics to track user activity on this site. If you send us an email,
we may collect your name, your email address, and any other information which you choose
to give us.

6. How Do You Use My Personal Data?
If we do collect any personal data, it will be processed and stored securely, for no longer than is
necessary in light of the reason(s) for which it was first collected. we will comply with Our
obligations and safeguard your rights under the GDPR at all times. For more details on security see
Part 7, below.
As stated above, we do not generally collect any personal data. If you contact us and we obtain your
personal details from your email, we may use them to respond to your email.
You have the right to withdraw your consent to us using your personal data at any time, and to
request that we delete it.
We will not share any of your data with any third parties for any purposes other than storage on an
email server.

7. How and Where Do You Store My Data?
We will only store your personal data in the UK. This means that it will be fully protected under the
GDPR.
8. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one
important exception.
In some limited circumstances, we may be legally required to share certain personal data, which
might include yours, if we are involved in legal proceedings or complying with legal obligations, a
court order, or the instructions of a government authority.

9. Your Legal Rights
If you want to know what personal data we have about you, you can ask us for details of that
personal data and a copy of it (“this is known as “subject access request”). You have rights under
data protection laws in relation to your personal data. We may need to request specific information
from you to help us confirm your identity and ensure your right to access your personal data (or to
exercise any of your other rights). This is a security measure to ensure that personal data is not
disclosed to any person who has no right to receive it. We may also contact you to ask you for
further information in relation to your request to speed up our response.
All subject access requests should be made in writing and sent to the email or postal addresses
shown in Part 10. [To make this as easy as possible for you, a Subject Access Request Form is
available for you to use. You do not have to use this form, but it is the easiest way to tell us
everything we need to know to respond to your request as quickly as possible.]
No Fee Usually Required
You will not usually have to pay a fee to access your personal data (or to exercise any of the other
rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or
excessive, as to cover our administrative cost. Alternatively, we may refuse to comply with your
request in these circumstances.
Time Limit To Respond
We will respond to your subject access request in less than one month and, in any case, not more
than one month of receiving it. Normally, we aim to provide a complete response, including a copy
of your personal data within that time. In some cases, however, particularly if your request is more
complex, more time may be required up to a maximum of three months from the date we receive
your request. You will be kept fully informed of Our progress.

10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a
subject access request, please use the information on our contact page…

11. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law
changes, or if we change Our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the
terms of the Privacy Policy on your first use of Our Site following the alterations. we recommend
that you check this page regularly to keep up-to-date.